Get in touch
Contact
How to reach the editorial desk for corrections, data queries, partnership enquiries and complaints — and what we will not do by email.
On this page
Addresses
The addresses below are placeholders and must be confirmed before launch.
| Purpose | Address | Response target |
|---|---|---|
| Corrections and factual queries | corrections@cheltenhambettingtips.com (placeholder) | Acknowledged within one working day; see the corrections policy |
| Data and sources | data@cheltenhambettingtips.com (placeholder) | Within three working days |
| Editorial and general | editor@cheltenhambettingtips.com (placeholder) | Within five working days |
| Partnerships and affiliate enquiries | partners@cheltenhambettingtips.com (placeholder) | Within five working days; see the affiliate disclosure |
| Privacy requests | privacy@cheltenhambettingtips.com (placeholder) | As set out in the privacy policy |
| Complaints | complaints@cheltenhambettingtips.com (placeholder) | Acknowledged within two working days |
Postal address: to be inserted before launch.
What helps us respond quickly
- The page address you are writing about.
- For corrections: the exact claim and, if you have one, a source.
- For data queries: which figure, which date and what you compared it against.
What we will not do
- Send tips, predictions or betting advice by email, direct message or any private channel. Everything we publish is on the site with a public record.
- Ask for payment or card details. We do not sell tips or subscriptions by email; a message offering "premium" or "private" tips in our name is not from us.
- Offer personal financial advice.
If gambling is causing harm
Please do not wait for a reply from us. Free, confidential support is available now from GamCare's National Gambling Helpline (0808 8020 133), BeGambleAware.org and GamStop. See responsible gambling.
Complaints
If you are unhappy with something we have published or with how we have handled a request, write to the complaints address. We will acknowledge within two working days, investigate, and reply with what we found and what we have done. If the complaint concerns a factual claim it is handled under the corrections policy.